Legal

Terms of Service

The agreement between you and Replenish Yourself Limited.

Last Updated: 19 July 2026 · Effective Date: 19 July 2026

1.1. These Terms of Service ("Terms", "T&Cs") form a legally binding agreement between you ("you", "your", "user") and Replenish ("we", "us", "our") regarding your use of the Replenish mobile application, website (www.replenishyourself.co.uk), and related services (collectively, the "Services").

1.2. Replenish is operated from and in the United Kingdom only.

1.3. By downloading, installing, accessing, or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Services and should delete the application from your device immediately.

1.4. These Terms should be read in conjunction with our Privacy Policy, which forms part of these Terms and is incorporated herein by reference.

1.5. We reserve the right to update these Terms from time to time. By continuing to use the Services, you agree to keep yourself up to date with the latest version of these Terms, and to such amendments or amplifications to these Terms from time to time. Each time you access the Services, you agree to be bound by the Terms in effect at that time. We will notify you of material changes by:

    • Updating the "Last Updated" date at the top of these Terms
    • Sending you an email to the address associated with your account
    • Sending you a notification through the app

2.1. Age Requirement: You must be at least 18 years old to use our Services. Our Services are not intended for children under the age of 18.

2.2. Compliance: By using our Services, you represent and warrant that:

    • You are at least 18 years old
    • You have the legal capacity to enter into these Terms
    • You will comply with all applicable laws, rules, and regulations
    • All information you provide to us is true, accurate, and complete
    • You will maintain the security and confidentiality of your account credentials

2.3. Geographic Availability: Our Services are currently available to users located in the United Kingdom only. We may restrict access to our Services in certain jurisdictions at our discretion.

3.1. Replenish grants you the rights to access and use the Services, upon acceptance of these Terms. These rights are personal, revocable, non-transferable, non-sublicensable, limited, and non-exclusive. All rights not expressly granted under these Terms are reserved by Replenish.

3.2. You may use the Services only for as long as you fully abide by these Terms.

4.1. Replenish is a nutrition and wellness tracking mobile application and website that helps users:

    • Track food intake, meals, and nutritional information
    • Log body measurements, weight, and body composition data
    • Monitor hydration, exercise, and activity levels
    • Sync data with Apple HealthKit, Google Health Connect, and Samsung Health (with your permission)
    • Generate analytics, insights, and personalised recommendations
    • Track progress toward health and fitness goals

4.2. We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice.

4.3. We do not guarantee that our Services will be available at all times, uninterrupted, or error-free.

4.4. AI Search Usage Limits: AI-powered features (text search, image search, and barcode search) are subject to daily usage limits per user to ensure fair access and sustainable operation of our Services. These limits apply to each search type separately, reset at midnight UTC each day, and may be adjusted from time to time. If you reach a daily limit, you may see an error message and will need to wait until the limit resets. We will notify you of any material changes to these limits in accordance with Section 21.

4.1. Account Creation: To use certain features of our Services, you must create an account by providing:

    • Your email address
    • A secure password
    • Other information as requested during registration

4.2. Alternative Sign-In: You may also create an account using third-party authentication services such as:

    • Google Sign-In
    • Apple Sign-In

By using these services, you consent to us accessing information made available to us through such third-party services, in accordance with our Privacy Policy.

5.3. Account Responsibility:

    • You are solely responsible for maintaining the confidentiality of your account credentials, including any username, password, or authentication method associated with your account
    • You must not share your credentials with any third party or allow anyone else to access the Services using your account or login credentials
    • You shall be responsible for all access to the Services with your login credentials
    • When your login credentials have been used in order to gain access to the Services, Replenish shall be entitled to assume that such use and all related communications emanate from you
    • Replenish shall not be liable for any loss or damage arising from unauthorized use of your login credentials or from any unauthorized access to your account
    • If you become aware of a breach of the confidentiality of your login credentials, you must immediately reset your password
    • Replenish may, in its sole and absolute discretion and for any reason whatsoever, require you to change your username, password, or other login credentials at any time
    • You are responsible for all activities that occur under your account
    • You must immediately notify us of any unauthorised use of your account or any breach of security
    • You must create only one account for your personal use

5.4. Account Information: You agree to:

    • Provide accurate, current, and complete information when creating an account
    • Update your account information to keep it accurate, current, and complete
    • Not impersonate any person or entity or misrepresent your affiliation with any person or entity

5.5. Account Termination: You may delete your account at any time using Profile → Profile Settings → Delete account in the app, or by contacting us at hello@replenishyourself.co.uk. We reserve the right to suspend or terminate your account if you violate these Terms or for any other reason at our sole discretion.

6.1. Although you may receive access to Services enhancements, upgrades, later releases, or versions, you have no general right thereto. These are made available in the sole and absolute discretion of Replenish, and Replenish shall have no obligation to make them available.

6.2. You have no general right to support in respect of the Services. Replenish may, in its discretion, make support available by way of tutorials, online content, or customer support communications.

7.1. You shall use the Services only in compliance with all applicable laws, rules, and regulations.

7.2. You shall access and download the Services from authorized distribution platforms only and you shall not obtain them from or through any other source. You shall use the Services on legitimate, authorized devices only. For security reasons, Replenish reserves the right to terminate your usage of the Services if you have obtained it from an unauthorized source or if you use them on an unauthorized or illegitimate device.

7.3. You shall not sub-license or make available to any other party the Services or the rights granted to you under these Terms.

7.4. You agree NOT to:

    • Use the Services for any commercial purpose without our express written consent
    • Copy, modify, distribute, sell, or lease any part of our Services
    • Reverse engineer, decompile, or disassemble our Services or attempt to extract source code
    • Remove, alter, or obscure any copyright, trademark, or other proprietary notices
    • Attempt to gain unauthorised access to our Services, servers, or computer systems
    • Interfere with or disrupt the Services or servers connected to the Services
    • Use any automated means (such as robots, spiders, or scrapers) to access or collect data from our Services
    • Transmit any viruses, malware, or other harmful code
    • Use the Services in any way that violates applicable laws or regulations
    • Use the Services to harm, threaten, harass, or abuse others
    • Upload, post, or transmit any content that is illegal, offensive, defamatory, or violates the rights of others
    • Share your account credentials with others or allow others to use your account
    • Create multiple accounts for the same user
    • Use the Services to compete with us or develop competing products or services
    • Use robots, spiders, scrapers, crawlers, or any automated means, including tools used to collect data for machine learning, artificial intelligence, or model training, to access, extract, or index the Services, or use any data-mining or extraction methods in relation to the Services
    • In any manner make the Services available to multiple users
    • Use the Services or any part of it to create or market any product or service that competes with the Services

7.5. Violation of Terms: If you violate any of these Terms, we reserve the right to:

    • Suspend or terminate your account immediately
    • Remove any content you have posted
    • Take legal action against you
    • Report your conduct to law enforcement authorities

8.1. Not Medical Advice: Our Services are provided for informational and educational purposes only. Replenish is not a medical organization and does not provide medical advice, diagnosis, or treatment.

8.2. Consult Healthcare Providers:

    • Always consult with a qualified healthcare provider before beginning any diet, exercise, or nutrition program
    • Do not disregard professional medical advice or delay seeking medical attention because of information provided through our Services
    • If you have any medical conditions, take prescription medications, or follow therapeutic diets, consult your physician before using our Services

8.3. No Health Guarantees: We do not guarantee any health, weight loss, or fitness results. Individual results may vary.

8.4. Your Responsibility:

    • You are solely responsible for your health and any decisions you make based on information from our Services
    • You use our Services at your own risk
    • You are responsible for knowing about any food allergies or dietary restrictions and verifying food products and ingredients before consuming them

8.5. Accuracy of Information: While we strive to provide accurate nutritional information, we cannot guarantee the accuracy, completeness, or reliability of:

    • Nutritional data in our database (which may include user-generated content)
    • Food item information obtained from third-party sources, including OpenFoodFacts, or processed by AI services
    • AI-generated insights, recommendations, or AI Actionable Insights
    • Information provided by other users

8.6. Exercise Safety: Exercise and physical activity carry inherent risks. You acknowledge and voluntarily assume all risks associated with any exercise or physical activity you engage in based on information from our Services.

9. User Content and Data

9.1. Your Content: Our Services allow you to upload, create, and store content including:

    • Food and meal entries
    • Body measurements and body composition data (stored securely on Firebase)
    • Progress photos (stored locally on your device and may contribute to storage use on your phone)
    • Notes and observations
    • Recipes and custom food items

9.2. Ownership of Your Data: You retain ownership of the personal data and content you provide to us, subject to the licenses granted below.

9.3. License to Us: By providing content through our Services, you grant us a non-exclusive, worldwide, royalty-free, perpetual, transferable, and sublicensable license to:

    • Use, store, process, and display your content as necessary to provide, operate, and improve our Services
    • Generate analytics, insights, and recommendations based on your data (we only share anonymised/aggregated data with AI services, never personally identifiable information)
    • Backup and store your data securely

9.4. Privacy: Our use of your content is subject to our Privacy Policy. We will not share your personally identifiable content with third parties except as described in our Privacy Policy.

9.5. Your Responsibilities: You are solely responsible for:

    • The accuracy, completeness, and legality of all content you provide
    • Ensuring you have all necessary rights to provide such content
    • Ensuring your content does not violate any laws or the rights of others

9.6. Content Removal: We reserve the right to remove any content that violates these Terms or our policies, or for any other reason at our sole discretion.

10.1. Our Rights: Replenish owns and retains all intellectual property rights in and to the Services and all related code (the "Intellectual Property"). This includes all interests, ownership rights and title in the Services and all content on it, including, without limitation, computer code, copyrights, patents, trademarks, trade names, titles, designs, trade secrets, and methods of operation. You shall not during or at any time after the expiry or termination of these Terms in any manner, question or dispute the ownership by Replenish.

10.2. Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to:

    • Access and use our Services for your personal, non-commercial use
    • Download and use our mobile application on your personal devices

10.3. Restrictions: You agree:

    • Not to use or register any trademarks, trade names, or logos that are or incorporate marks that are the same as or confusingly similar to the trademarks used on or in relation to the Services
    • Not at any time to do or cause to be done any act or thing in any way that will impair or tend to impair any part of Replenish's rights, title, and interest in and to the Intellectual Property
    • Not in any way to make unauthorized use of the Intellectual Property or to represent that you have any rights of any nature in any of the Intellectual Property or any registrations thereof

10.4. Feedback: If you provide us with feedback, suggestions, or ideas about our Services, we may use such feedback without obligation to you and you grant us the right to use, modify, and incorporate such feedback without compensation.

11.1. If you are a copyright owner, or authorized on behalf of one, and you believe that a copyrighted work has been copied in a way that constitutes copyright infringement on or through the Services, you must submit your notice in writing to the attention of our copyright agent to hello@replenishyourself.co.uk or by writing to Copyright Agent, 275 Long Lane, Hillingdon, UB10 9JS, United Kingdom, and include in your notice a detailed description of the alleged infringement.

11.2. You may submit a notification pursuant to applicable copyright law by providing our Copyright Agent with the following information in writing:

    • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright that is allegedly infringed.
    • A description of the copyrighted work that you claim has been infringed.
    • Identification of the material you claim is infringing or is subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to enable Replenish to locate the material.
    • Your address, telephone number, and email address.
    • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
    • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

11.3. You may be held accountable for damages (including costs and legal fees) for misrepresenting that any User Content is infringing your copyright.

11.4. If you believe that your User Content should not have been removed for alleged copyright or trademark infringement, you may send Replenish a written counter-notice with the following information:

    • Identification of the copyrighted work that was removed, and the location on the Services where it would have been found prior to its removal.
    • A statement, under penalty of perjury, that you have a good faith belief that the content was removed as a result of a mistake or misidentification.
    • A statement that you consent to the jurisdiction of the courts of the United Kingdom. Please also include a statement that you will accept service of process from the person who sent the original infringement notice to Replenish, or an agent of such person.
    • Your physical or electronic signature, together with your contact information (address, telephone number and, if available, email address).

12.1. These Terms will become binding on you from the date on which you commence any use of the Services. These Terms and your rights to use the Services shall terminate upon Replenish terminating your use of the Services and/or these Terms.

12.2. If you breach any of these Terms or in any other way interact with or use the Services in any illegal, unlawful, or unauthorized manner, Replenish shall be entitled to terminate your access to the Services immediately, without prior notice and without any liability on Replenish's part and without prejudice to Replenish's rights in terms of these Terms or at law.

12.3. If you uninstall or delete the Services, you will no longer be able to access the Services' functionality and you will not be entitled to any refund of any amount paid for a subscription.

13.1. Free and Premium Services: Our Services may include both free and premium features. We reserve the right to modify which features are available in free or premium tiers.

AI Search Fair Usage Limits:

Free tier:

  • AI text search: 10 searches per day
  • AI camera/photo search: Not available (Premium only)
  • Barcode search: 20 searches per day (uses Open Food Facts database with AI fallback)

Premium tier:

  • AI text search: 100 searches per day
  • AI camera/photo search: 20 searches per day
  • Barcode search: 50 searches per day

These limits reset daily at midnight UTC and are designed to support normal daily use while ensuring sustainable operation of our AI-powered services. We may adjust these limits from time to time with reasonable notice.

13.2. Subscriptions: If we offer subscription-based premium services:

    • Subscriptions are purchased through the Apple App Store or Google Play Store
    • Subscription management is handled through RevenueCat, which tracks your subscription status across devices
    • Subscription fees are determined at the time of purchase
    • Subscriptions automatically renew unless cancelled before the end of the current period
    • You can manage and cancel subscriptions through your device's app store settings (Apple App Store or Google Play Store)

13.3. Refunds: Refunds are subject to the policies of the app store from which you purchased the subscription. We do not control refund policies for in-app purchases made through Apple or Google.

13.4. Price Changes: We reserve the right to change subscription prices at any time. We will provide reasonable notice of any price changes, and price changes will only apply to new subscription periods.

13.5. Payment Processing: Payment processing is handled by Apple or Google through their respective app stores. We do not process or store your payment information directly. Subscription status is managed by RevenueCat to provide consistent access across your devices.

14.1. Our Services may integrate with third-party services including:

    • Apple HealthKit
    • Google Health Connect
    • Samsung Health
    • Firebase (for data storage and authentication)
    • Amplitude (for product analytics on iOS and Android; usage events are processed in the EU)
    • Meta App Events SDK (for app install attribution and advertising measurement)
    • OpenAI (for AI-powered features)
    • OpenFoodFacts (for food database queries)
    • ZenQuotes (for inspirational quotes)
    • Brevo (for automated email campaigns)
    • Sentry (for error tracking and performance monitoring on the app and backend)
    • RevenueCat (for subscription management and in-app purchases)
    • Railway.app (for backend hosting)

14.2. Third-Party Terms: Your use of third-party services through our app is subject to the terms and conditions and privacy policies of those third parties. We are not responsible for the practices or content of third-party services.

14.3. Third-Party Availability: We are not responsible if third-party services become unavailable or change their terms. Your ability to use certain features may be affected by third-party service availability.

14.4. Error Tracking and Monitoring: We use Sentry, a third-party error tracking service, to monitor app and backend performance and identify technical issues. When errors occur in the app or on our servers, Sentry may collect:

    • Error logs and stack traces
    • Device information (type, OS version)
    • App performance data
    • Session replay data (when errors occur, to help diagnose issues)
    • User identifiers (user ID and email, no sensitive personal data)

This data is used solely to improve app stability and fix bugs. Sensitive information (such as passwords, tokens, and API keys) is sanitised before being sent to Sentry. Error data is retained for up to 30 days for troubleshooting purposes. For more information, see Sentry's Privacy Policy at https://sentry.io/privacy/

14.5. Advertising Attribution and Campaign Measurement: We use the Meta App Events SDK (provided by Meta Platforms, Inc.) to measure the effectiveness of our advertising campaigns on Meta platforms (Facebook and Instagram). When you install or open the app, the SDK may collect:

    • App install and app open events
    • Device information (device type and OS version)
    • App identifiers (app ID, bundle ID)
    • Install timestamp and event timing

This data is used solely to understand how users discover Replenish through our Meta advertising campaigns and to allocate our marketing budget effectively. Your personal information (name, email address), health data, nutrition logs, and body measurements are never shared with Meta through this SDK. You can opt out of Meta's use of your data for advertising purposes through your device privacy settings (iOS: Settings → Privacy & Security → Tracking; Android: Settings → Privacy → Ads) or through Meta's own privacy controls. For more information, see Meta's Privacy Policy at https://www.facebook.com/privacy/policy/

15.1. Privacy Policy: Our collection and use of your personal information is governed by our Privacy Policy, which forms part of these Terms.

15.2. Your Data: You can access, update, or delete your personal data at any time by:

15.3. Data Security: We implement industry-standard security measures to protect your data, but we cannot guarantee absolute security. See our Privacy Policy for details.

16.1. "As Is" Basis: YOU AGREE AND UNDERSTAND THAT SOFTWARE AND MOBILE APPLICATIONS ARE IN GENERAL NOT ERROR FREE. YOU AGREE THAT YOU USE THE SERVICES SOLELY AT YOUR OWN RISK. To the fullest extent permitted by applicable law, our Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied.

16.2. No Warranties: To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to:

    • Warranties of merchantability
    • Warranties of fitness for a particular purpose
    • Warranties of accuracy, reliability, or completeness
    • Warranties that the Services will be uninterrupted, error-free, or secure

16.3. User-Generated Content: We are not responsible for the accuracy, completeness, or reliability of:

    • User-generated content in our food database
    • Information from third-party sources
    • AI-generated insights or recommendations

16.4. Consumer Rights: Nothing in these Terms affects your statutory rights as a consumer under UK law. For more information about your statutory rights, visit the Citizens Advice website at www.citizensadvice.org.uk.

17.1. To the extent not prohibited by law, Replenish will have no liability for any loss, damage, cost, expense, injury, claim, or penalty of whatsoever nature arising from or in connection with the Services, the use of the Services, or the inability to use the Services including, but not limited to, indirect and consequential loss or damage and loss of profits, however caused and regardless of the theory of liability (contract, tort, or otherwise).

17.2. Exceptions: Nothing in these Terms excludes or limits our liability for:

    • Death or personal injury caused by our negligence
    • Fraud or fraudulent misrepresentation
    • Any other liability that cannot be excluded or limited under applicable UK law

17.3. Consumer Rights: These limitations do not affect your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015.

18.1. You agree to indemnify, defend, and hold harmless Replenish, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

    • Your use of our Services
    • Your violation of these Terms
    • Your violation of any law or the rights of a third party
    • Content you provide through our Services

19.1. By You: You may terminate your use of our Services at any time by:

    • Deleting your account via Profile → Profile Settings → Delete account, or by contacting us at hello@replenishyourself.co.uk
    • Uninstalling the application from your device

19.2. By Us: We may suspend or terminate your access to our Services immediately, without notice, if:

    • You violate these Terms
    • You engage in fraudulent, illegal, or harmful activity
    • We are required to do so by law
    • We decide to discontinue our Services

19.3. Effect of Termination: Upon termination:

    • Your right to use our Services will immediately cease
    • We may delete your account and associated data in accordance with our Privacy Policy
    • Any subscriptions may continue until the end of the current billing period (subject to app store policies)
    • Provisions of these Terms that by their nature should survive will remain in effect

20.1. Replenish may update its offerings of Services from time to time. The Services might sometimes be mispriced, described inaccurately, or unavailable, and Replenish may experience delays in updating information regarding the Services and the related marketing and advertising. Replenish cannot and does not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. Replenish reserves the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

21.1. Service Changes: We reserve the right to modify, update, or discontinue any part of our Services at any time, with or without notice.

21.2. Terms Changes: We may update these Terms from time to time. We will notify you of material changes by:

    • Updating the "Last Updated" date at the top of these Terms
    • Sending you an email to the address associated with your account
    • Sending you a notification through the app

21.3. Continued Use: Your continued use of our Services after changes to these Terms constitutes acceptance of the updated Terms. If you do not agree to the changes, you should stop using our Services and delete your account.

22.1. If you accessed or downloaded the Services from any Services store or distribution platform (for example, Apple App Store or Google Play) you agree and acknowledge as follows:

22.2. These Terms are between you and Replenish and not with your Services Provider (Apple or Google). Replenish, and not the Services Provider, is solely responsible for the Services.

22.3. The Services Provider has no obligation to furnish any maintenance and support services with respect to the Services. In the event of any failure of the Services to conform to any applicable warranty, you may notify the Services Provider, and the Services Provider will refund the purchase price for the Services to you (if applicable) and, to the maximum extent permitted by applicable law, the Services Provider will have no other warranty obligation whatsoever with respect to the Services. Any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Replenish.

22.4. The Services Provider is not responsible for addressing any claims you have or any claims of any third party relating to the Services or your possession and use of the Services, including, but not limited to product liability claims, any claim that the Services fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection or similar legislation. In the event of any third-party claim that the Services or your possession and use of it infringes the third party's intellectual property rights, Replenish will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim to the extent required by these Terms.

22.5. The Services Provider and its affiliates are third-party beneficiaries of these Terms as related to your license to the Services. Upon your acceptance of the Terms, the Services Provider will have the right (and will be deemed to have accepted the right) to enforce these Terms as related to your license of the Services against you as a third-party beneficiary thereof.

22.6. You must comply with applicable third-party terms of service when using the Services.

23.1. The Services may include features powered by generative artificial intelligence ("AI") to enhance user experience, such as food image recognition, natural language food search, and AI Actionable Insights. These AI features are provided "as-is" and do not constitute medical, nutritional, fitness, legal, or financial advice. Users must not rely on AI to make automated decisions in high-risk areas such as health, employment, legal, or financial matters without appropriate human oversight.

23.2. AI Actionable Insights: Our Services generate AI Actionable Insights based on your nutritional, sleep, and exercise data. These insights are generated using anonymised and aggregated data only - your personal information (such as name, email, or account details) is never shared with AI services. You are solely responsible for verifying the accuracy and suitability of any AI-generated output, including AI Actionable Insights, before relying on it.

23.3. You must not upload personal data (such as facial images, biometric identifiers, identity documents, or medical records) into AI-powered features unless explicitly designed for that purpose; most features are intended only for food-related content.

23.4. Replenish may block or remove content that violates this Section 23.

23.5. Any AI-powered functionality that simulates human behavior will include a clear disclosure in compliance with applicable laws.

24.1. The Services may contain links to third-party websites or services that are not owned or controlled by Replenish. Replenish has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Replenish shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services. You should read the terms and conditions and privacy policies of any third-party websites or services that you visit.

25.1. These Terms are governed by and construed in accordance with the laws of the United Kingdom.

25.2. Jurisdiction: Any disputes arising out of or relating to these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

25.3. Consumer Rights: If you are a consumer resident in the UK, you may also bring proceedings in the courts of the country where you are domiciled.

25.4. Mandatory Rights: Nothing in these Terms affects your mandatory rights as a consumer under UK law.

26.1. Informal Dispute Resolution: In the event of any dispute between you and Replenish, send a notice of dispute to hello@replenishyourself.co.uk. In the notice, provide your name, address, contact details, a description of the dispute, and the outcome you seek. You and Replenish agree to attempt for 90 days, after Replenish's receipt of a notice of dispute, to resolve informally any such dispute.

26.2. Alternative Dispute Resolution: As a UK business, we are committed to resolving disputes fairly. If we cannot resolve a dispute directly after the 90-day period:

    • UK consumers may refer complaints to consumer dispute resolution schemes
    • You may be entitled to use online dispute resolution platforms as provided by UK law

26.3. Right to Court: These Terms do not restrict your right to bring a claim in court. However, we encourage you to contact us first to resolve any disputes.

27.1. Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding your use of our Services.

27.2. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

27.3. Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

27.4. Assignment: You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms at any time.

27.5. Notices: We may provide notices to you by:

    • Email to the address associated with your account
    • Push notification through the app
    • In-app messages
    • Posting on our website

27.6. Contact Information: For any questions about these Terms, please contact us at:

28.1. Your Statutory Rights: As a UK consumer, you have certain statutory rights that cannot be excluded or limited by these Terms. These include rights under:

    • The Consumer Rights Act 2015
    • The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
    • The Data Protection Act 2018 and UK GDPR
    • The Data (Use and Access) Act 2025 (when applicable)
    • Other applicable UK consumer protection laws

28.2. Further Information: For more information about your rights as a consumer, you can contact:

    • Citizens Advice: www.citizensadvice.org.uk
    • Trading Standards: via your local authority
    • Competition and Markets Authority: www.gov.uk/cma

29.1. We implement technical measures, including age verification during account registration, to prevent users under 18 from creating accounts or using our Services.

29.2. If we become aware that a user under 18 has provided personal information, we will:

    • Investigate the matter
    • Delete the account and associated data if applicable
    • Take steps to prevent further access

29.3. Parents or guardians who become aware that their child has provided personal information should contact us immediately at hello@replenishyourself.co.uk.

Replenish Terms of Service Version 1.2

Contact: hello@replenishyourself.co.uk

Address: 275 Long Lane, Hillingdon, UB10 9JS, United Kingdom

These Terms of Service should be read in conjunction with our Privacy Policy available at https://replenishyourself.co.uk/privacy-policy

These Terms of Service are also available on our website at https://replenishyourself.co.uk/terms-of-services